Privacy Policy

Last updated: 2026-05-23

1. About this policy

Hexfield Pty Ltd (ABN 55 698 151 638 · ACN 698 151 638) is committed to protecting your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This policy explains how we collect, use, disclose and protect personal information.

2. What we collect

We collect personal information you provide voluntarily through our contact form or by emailing us, including: your name, email, company, the service you're interested in, the description of your project, and any file you choose to attach. We do not use third-party analytics, advertising cookies, or trackers on this website.

3. How we use it

We use your personal information to respond to your enquiry, deliver services you have requested, and meet our legal obligations. We will not use your information for direct marketing without your express consent.

4. Disclosure

We do not sell or rent your personal information. We may share it with trusted service providers (for example, our form-handling and email infrastructure) strictly to deliver our services to you. Personal data is processed either in Australia or by providers contractually bound to equivalent protections.

5. Storage and security

We hold personal information using reasonable physical, technical and administrative safeguards. Submissions via our contact form are stored in Australian-hosted infrastructure where practicable.

6. Access and correction

You may request access to, or correction of, your personal information at any time by emailing info@hexfield.com.au. We will respond within 30 days.

7. Complaints

If you believe we have breached the APPs, please contact us first at info@hexfield.com.au. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner at oaic.gov.au.

8. Contact